Comprehensive support available live and online for all our backup and recovery solutions

Whatever your investment in securing your data backup and recovery with Thinking SAFE™, we provide a programme of day-to-day support to ensure you get the best value and protection from our RecoveryShield™ software, appliances or services.

Our comprehensive support package for our online data backup and recovery solutions features:

• Live technical support via email and telephone
• A comprehensive online knowledge base of ‘how to’ articles and fixes.
• An expanding portfolio of frequently asked questions covering common user issues
• Implementation services
• Remote monitoring and diagnostics

Reseller, consultant or service provider? Partner with us and add Thinking SAFE™ backup and recovery services to your product portfolio. Check out the options here.