Recovering your business after losing an entire site is a traumatic experience, even when your recovery technology works perfectly.

Our experience shows that during those critical first minutes and hours after a disaster, staff may be too shocked to respond objectively to the recovery requirements, which is why our whole disaster recovery team is on-call to help you.

Thinking SAFE maintains a disaster recovery team on permanent standby, so that we are ready to respond to our customers needs during the critical minutes and hours following a disaster.

Our Network Operating Centre provides the initial point of contact following the disaster, and call out the disaster recovery team. The first task in conjunction with your own staff is to understand the scale and nature of the disaster, so that the appropriate disaster recovery options can be selected. The second task is ensuring the logistics will be in place by the time they're needed, which might involve shipping backup appliances and temporary servers to new locations. The third task is to ensure that any interim facilities (such as hosted exchange or other servers) are made available.